The owner was wonderful. I could pick knives up later that day or pay a very small fee to expedite my order. I didn't opt for expediting as thought it would fit my schedule nicely. When I returned an hour early the knives were ready.
When they showed them to me I laughed and asked if they were absolutely sure those were my knives because even when they were new they didn't look THAT good!
Honestly, they are beautiful! Because I was a first timer I was given some instructions about how to get used to them as they are no doubt sharper than anything I'd ever handled. I'm very pleased to have learned about this business right here in Tacoma. They are so nice and helpful and friendly not to mention the quality of work is completely amazing; I'm pretty sure you couldn't do better anywhere.
You can pass a lot of time just touring the shop looking at all the instruments they on display: it's almost a museum of sorts. Thank you for your work: I'll be back with the rest of my knives soon meanwhile I've been busy telling everyone I know about you and your shop!